Service Install Technician 1- Anniston, AL

At Deltacom - we´re family!

Deltacom is a powerful, growing telecommunications company dedicated to constantly improving the products and service we offer our customers We are searching for dedicated professionals who are looking for a unique opportunity with a unique company. Deltacom is the only company of its kind in the U.S. giving us an edge over our competition. Deltacom is a place for YOU to find the long term career you’re looking for." “COME JOIN OUR FAMILY”. Come join us and be part of something great!

It is vital to us to attract and retain the most talented and energetic professionals in the industry.

We are currently recruiting for the following position:

Service Install Technician 1:Location: Anniston, AL

Job Summary:
Responsible for the routing, mapping, testing, and turn up of voice services.
This will include, but not be limited to: DS0, DS1, DS3, Integrated, and Point-to-Point orders. Coordinates order activity with LECs, IXCs and CLECs, DeltaCom technicians, sales personnel, and customers. Participates in OJT program to provide training and enhance job skills. Provides status reports as requested. Access and work in various network management systems like Adtran EMS, Jetvision Client, Genview Client, NMC-SMX Client, and NavisCore. Interprets circuit routing and Network Configurations utilizing Metasolv inventory
database. Utilizes Metasolv to report and track installation activities.

Responsibility includes the customer experience from beginning to end of service installation. Other duties and projects as assigned by management. 7x24x365 availability.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE:
High school diploma or GED is required. An Associates degree in Electronics or related field and at least two years related experience is needed. Requires translations knowledge in DMS and Lucent 5ESS switches, ability to use Bit ErrorRate Test sets, Knowledge in troubleshooting and isolating network problems that effect turn up of network services. A working knowledge of network elements
along with understanding of all phases of testing and documentation of DS0 and DS1 (Analog and Digital) circuits is required. Requires computer literacy.

Should be familiar with office automation software, Man to Machine Interface (MMI) Language, Microsoft Word, Microsoft Excel, Microsoft Outlook, Lotus Notes and Windows.

To find out more, visit us at: http://deltacom.com/careers.asp

AA/EEO